Managing Expectations

9 09 2010

The actual business of recruitment,  can be described as an enlistment of sorts. Who do we enlist in our efforts as a recruiter? The first portal we pass through is that of the Hiring Manager or Client. Getting their buy-in is key to accomplishment and must be thought of first and foremost in order for success to be achieved. The Hiring Manager is the gateway to bringing a search or recruitment to an appreciated close. How can you, as a Recruiter or HR Professional, keep dissatisfaction at bay? Learning to speak with assurance and limiting failure. Gene Kranz of NASA, during the famed Apollo 13 mission, said, “Failure is not an option.” How did he put those words into action?  He reached out to his team for help in bringing the mission to a triumphant conclusion. The definition of success in this particular instance was altered considerably from what its primary focus had been. Doing what needs to be done and learning to be flexible in this time of economic turn down is an insightful endeavor and will lead to greater outcomes.

Knowing when to ask for help is probably one of the most difficult abilities to master. It is driven into our business make up to be self-reliant and just get the job done. It is never easy to say, “I need help.” Think about it, when was the last time you said that in a business setting? For most, it is far easier to say “Can I help you?” We live and work in a society where we are led to believe we can have it all, but in order to have it all, you must be able to do it all. Not an easy task when time is divided between work, family, work, friends, more work, church, activism, volunteering, promoting, blogging, commuting, conferences, errands and still more work… the list is endless.

Diversification may be key in muddling through this trying time. Expanding your scope of business offerings and paying closer attention to a client’s needs is a step toward success. Keeping the communication door open will manage expectations and align procedures with what is anticipated. Expectations lead to the unfortunate risk of being let down. However, lowering expectations or having them lowered for us is not the right answer, either. The best way to manage those expectations is to be prepared and stay in constant contact with the parties involved in any given recruitment or business transaction. By asking for help from Hiring Managers, they are kept in the conversation loop and part of the active process. Put on your armor, sharpen your sword, and be ready to conquer a deadline or delinquent feedback.

Unfortunately, failure is bound to occur but if you do not risk failure, you most certainly risk growth. Learn from failure and know that even the greatest leaders have suffered at the hands of risk, yet even more have benefited.

“Success is the ability to go from one failure to another with no loss of enthusiasm.”
Winston Churchill

by rayannethorn





Failure IS an Option

23 06 2009

Knowing when to ask for help is probably one of the most difficult abilities to master. It is never easy to say, “I need help.” For most people it is easier to say, “Can I help you?” We live in a society where we are told that we can have it all, but in order to have it all…, you have to be able to do it all. Not easy when time is divided between work, family, friends, school, church, activism, volunteering, promoting, blogging, commuting, birthday parties, baseball practice and games, rehearsals and performances, doctor’s visits for both family members and pets, yard work, laundry, paying bills, running errands…, the list is endless. really.

It helps to just know you need help. What is it? Admitting there is a problem is the first step to curing the problem. Yeah, right. Expectations are where the problem really lies. When you expect something of yourself or of someone else, there is great risk at being let down. So…, is the right avenue to lower our expectations? Or would it be better to learn acceptance and understand that everyone is fighting some kind of personal battle, everyone. No one is perfect, no one has it all under control, no one.

So, put on your armor daily, sharpen your sword, and face your jabberwocky with courage and the distinction that only you can.

“Success is the ability to go from one failure to another
with no loss of enthusiasm.”
~Winston Churchill

Remember: failure can be valuable… If you do not risk failure, you risk growing and learning. The education of life is more costly and dear than a PhD.

So say “Ha!” to your greatest adversary: time. Take risks and find comfort knowing you don’t have to fight anyone else’s battle… just your own.

by rayannethorn